What services does Fore Support Services provide?
Fore Support Services, Inc. provides a variety of backoffice services for medical billing, all of which are aimed at reducing your costs and improving your bottom line. We provide demographic data entry, charge entry, payment postings, patient insurance eligibility verification, precertifications, insurance claims follow up, denials management and monthly management reporting. If there is a process not listed, please contact us as we have experience with other backoffice process in different industries.

How does your service benefit me?
You can lower you costs, increase collections, reduce denials and therefore increase your bottom line. You can utilize your people more effectively by outsourcing some of your more time consuming processes to us.

What medical specialties can you provide services for?
We have worked with a variety of medical specialties (Orthopaedics, Cardiology, Surgery, Chiropractic, etc.) and can provide services for any type of specialty.

How can I be confident that you will not contact my clients directly?
We will sign a non-compete agreement which will give you the guarantee that we will never compete with your company directly.

Are you a collection agency?
No, we are not. However, we can help minimize write offs by following up on claims as well as by working on denials.

How do you charge for your services?
We charge a reasonable cost per transaction or a low cost per hour for work done. You can easily calculate your charges even before you send your work to us. We will also be willing to work with you on a % of collections. Our customer service offices are in the US and our support services offices are in Bangalore, India, which enable us to provide you with extremely competitive prices. Please contact us for more detailed pricing.

How do I be assured that your quality is excellent?
We document your processes and get your approval even before we start working for you. We have a strict ISO type policies and procedures in place. We also have a quality department which audits the quality of work before we send them to you. If you find anything wrong with our work, we will redo it absolutely free. However, we believe in making sure that the job is done right the first time and we put in controls to assure you of the quality of work.

How do I know if my work is being done on a timely basis?
We will provide you with daily and weekly status reports so that you can monitor the work being done. Once we agree on a turnaround time, we will do our best to meet or exceed the turnaround time. And if we fall behind for any reason, we will be the first to let you know ahead of time.

Which medical billing software do you have experience with?
We have worked with a variety of medical billing software. We have worked with GE Centricity, AdvancedMD, Misys, Medisoft, Medical Manager, AdvantX, Accura, Medinet, Medinex, Medplexus, Lytec, Rapidfire, etc. We also have worked with claims transmitting and clearinghouses such as Availity, ClaimMD and Navinet. With a strong team which understands the intricacies of medical billing, we can learn your software quickly.

Will you be willing to provide me with references?
We will be glad to. You can also look at the testimonials section of the website to read some of the comments made by our clients.

How long does your free trial last?
It depends upon the service that you are interested in. Some trials can last longer than other. However, most free trials last two weeks.

How do I get started?
Call us or email us for a free trial. We will be glad to prove that our services will save you money.


Are you HIPAA compliant?
Yes, we are. With over 9 years of healthcare experience, Fore upholds a high level of security standard and complies with HIPAA.

What Does HIPAA Mean?
The HIPAA Privacy Standards require physicians to protect the privacy of patients’ medical information. Physicians are required to control the ways in which they use and disclose patients’ “protected health information.” In addition, physicians are required to offer patients certain rights with respect to their information, such as the right to access and copying, the right to request amendments, and the right to request an accounting. Finally, physicians are required to have certain administrative protections in place (such as a Privacy Officer, staff training, and implementation of appropriate Policies and Procedures) to further protect the privacy of patients’ information. The compliance date for the Privacy Standards was April 14, 2003 .

The HIPAA Security Standards require physicians to protect the security of patients’ medical information through the use of procedures and mechanisms that protect the confidentiality, integrity, and availability of information. Physicians must have in place administrative, physical, and technical safeguards that will protect information that the physician collects, maintains, uses, and transmits. The compliance date for the Security Standards is April 21, 2005 .

American Medical Association

HIPAA compliance at Fore Transcriptions USA, Inc.
Fore is committed to being compliant with HIPAA regulations. As your partner in the chain of trust carrying health information, we have in place specific technical and physical security features for data system components, identification of authorized users, control of access, data integrity, and backup/recovery to ensure availability and reliability.

Listed below is an overview of the security features we have deployed:

Authentication is ensured through efficient use of passwords to establish user identity. Access to our proprietary workflow and distribution system is granted only after authentication.

Authorization is ensured through grant of access based on client-defined, role-based access rights.

Data, program, system, and network integrity play a role in ensuring that information is changed only in a specified and authorized manner.

Audit Trail
Complete logging of all modifications made to each and every document, including editor, editor's role, and time of edit.

System Security Monitoring
Monitoring of activities occurring in our system to prevent and/or detect any breach.

Data Storage and Transmission Features
Secure physical storage of all data and secure transmission. This includes constant surveillance by network experts, premises protected by security guards, backup generators, and securely encrypted transmission between Fore and its clients.

We restrict access to all confidential information. Only select employees may access the system for administrative and support purposes. These employees are very limited in number and are committed to the Fore privacy and security policies. We take the extra step of having our employees execute nondisclosure and confidentiality agreements with us, which provides explicit legal confidentiality protections. Security of your and your client's data is of greatest importance to Fore. We are poised to adapt our technologies to the latest and most promising developments in the field, so that the highest level of security is maintained.






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